News Chick-Fil-A Is Giving The Drive-Thru A Big Makeover And Things Are Looking Up The futuristic restaurant is in an Atlanta suburb. By Brandee Gruener Brandee Gruener Brandee Gruener is a digital editor and writer with 20 years of experience. Her articles on gardening, homes, food, and health have appeared in Hunker, American Gardener, and other national and regional publications. Southern Living's editorial guidelines Published on August 23, 2024 Close Photo: Courtesy of Chick-fil-A As Chick-fil-A continues on its mission to perfect the drive-through experience, things are looking up. We're being quite serious here, because the fast-food chain opened its first Elevated Drive-Thru this week in Stockbridge, Georgia, a suburb that lies south of Atlanta. At this futuristic restaurant, the lower level is essentially a tunnel that allows for four lanes of traffic. The massive kitchen resides above. The popular chain believes that this new-fangled design will double or even triple the restaurant's capacity. In two of the lanes, guests order chicken sandwiches and waffle fries directly from Chick-fil-A staff, while the other two lanes are dedicated for picking up orders placed through the Chick-fil-A app. But how does the kitchen send food down to your car, you ask? "Designed in an innovative way to expedite service, the Elevated Drive-Thru restaurant has four drive-thru lanes and a sophisticated conveyer belt system that streamlines food delivery by quickly moving the meal from the elevated kitchen above to a Team Member on the ground below," a company press release states. "The kitchen is two times larger than a typical Chick-fil-A restaurant kitchen and the food conveyor system allows for a meal to be delivered to a Team Member every six seconds." So yes, there will be a human involved even when you order through the app. They will hand your food to your car "with a smile" and, if all goes as planned, in a flash. Was this page helpful? Thanks for your feedback! Tell us why! Other Submit