Chick-Fil-A Is Giving The Drive-Thru A Big Makeover And Things Are Looking Up

The futuristic restaurant is in an Atlanta suburb.

Chick-fil-A's new elevated drive-thru in Stockbridge, Georgia
Photo:

Courtesy of Chick-fil-A

As Chick-fil-A continues on its mission to perfect the drive-through experience, things are looking up.

We're being quite serious here, because the fast-food chain opened its first Elevated Drive-Thru this week in Stockbridge, Georgia, a suburb that lies south of Atlanta. At this futuristic restaurant, the lower level is essentially a tunnel that allows for four lanes of traffic. The massive kitchen resides above.

The popular chain believes that this new-fangled design will double or even triple the restaurant's capacity. In two of the lanes, guests order chicken sandwiches and waffle fries directly from Chick-fil-A staff, while the other two lanes are dedicated for picking up orders placed through the Chick-fil-A app.

But how does the kitchen send food down to your car, you ask?

"Designed in an innovative way to expedite service, the Elevated Drive-Thru restaurant has four drive-thru lanes and a sophisticated conveyer belt system that streamlines food delivery by quickly moving the meal from the elevated kitchen above to a Team Member on the ground below," a company press release states.

"The kitchen is two times larger than a typical Chick-fil-A restaurant kitchen and the food conveyor system allows for a meal to be delivered to a Team Member every six seconds."

So yes, there will be a human involved even when you order through the app. They will hand your food to your car "with a smile" and, if all goes as planned, in a flash.

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